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About Mercos - Vendas e Pedidos
Mercos - Vendas e Pedidos is a sales platform that combines AI, order automation, CRM, B2B e-commerce, and payment solutions to help manufacturers, distributors, and sales teams sell faster and smarter.
Streamline your entire sales operation from order entry to payment. Representatives can create orders in seconds—even offline—with automatic syncing when reconnected. The app displays each customer's purchase history, personalized pricing, and commercial terms, ensuring transactions close securely and quickly. Sales managers gain real-time visibility into performance, customer relationships, and team activity, enabling faster, data-driven decisions across the organization.
Automation eliminates repetitive work and reduces errors throughout your sales cycle. Orders integrate directly into your ERP system without manual rework, and real-time tracking keeps everyone aligned. Define commercial policies, discount limits, and payment terms once—the system enforces them automatically, so your team focuses on selling rather than administration. AI identifies upsell and replenishment opportunities based on purchase patterns, helping each salesperson act as a strategic consultant rather than an order taker.
Manage customer relationships end-to-end with built-in CRM tools that track every interaction from first contact through post-sale follow-up. Offer a 24/7 self-service channel through integrated B2B e-commerce, where customers browse personalized catalogs, access exclusive pricing, and place orders independently. Your sales stays active around the clock while reducing the administrative burden on your team.
Accept multiple payment methods including Pix, boleto, and card transactions through Mercos Pay, streamlining billing and removing friction from order completion. Comprehensive reporting gives you visibility into sales performance, individual goals, top products, and customer metrics—all updated in real time so you can spot trends and adjust strategy immediately.
For representative networks and field sales teams, manage multiple representatives, agent teams, and customer portfolios in one place. Track commissions, goals, and performance without the overhead of manual tracking, freeing your representatives to spend time selling instead of managing paperwork.
Mercos has processed over 90 billion reais annually and handles 18 million orders per year across 56,000 active users and 250 integrated ERP systems. Download the app today and start organizing your sales operations with a platform built for businesses that need to scale fast.
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